Frequently Asked Questions
Do you accept all insurance?
Finish Strong Physical Therapy is an out-of-network provider, which means we do not directly accept insurances. We do this so we can provide uninterrupted one-on-one care to get you quickly evaluated, treated, and on to recovery faster. There is no waiting for insurance pre-authorization.
Why Don’t you Bill my insurance directly?
Finish Strong Physical Therapy has decided not to enter into any agreements with insurance companies because it allows us to spend more time with our patients by eliminating third party interference. This allows us to promptly address your needs and specific circumstances while giving you control over your healthcare choices. Alongside your therapist, you determine what kind of care you need and for how long, not your insurance company. We have more time to listen your specific needs and goals. Above all, we seek to enthusiastically provide attentive and compassionate care.
Because all insurance plans are unique, we recommend calling your insurance company and ask them “what are my out of network physical therapy benefits?” Many times they may reimburse you for all or some of your PT services. A superbill (invoice) is automatically provided for your convenience. Click here for a list of questions to ask when you call.
We do accept Health Savings Accounts (HSA).
What about Medicare?
Finish Strong Physical Therapy is not a contracted provider with Medicare. Our services are primarily considered Medical Fitness under Medicare, which falls under the category of Preventative Health and Wellness. Here are your options:
1: If you are a Medicare beneficiary and wish to receive our Medical Fitness and Preventative services, then please contact us to schedule your initial assessment. The initial assessment and follow up visits are Fee for Service. You will receive a superbill and can seek to cover it under your Medicare Medical Fitness / prevention services only. Please refer to Services + Fees
2. If you are a Medicare beneficiary and are looking to find MEDICARE COVERED PHYSICAL THERAPY SERVICES, then please feel free to contact us and we will happily refer you to one of our trusted Physical Therapy partners that are able to accept Medicare.
Do I need a referral from my doctor before beginning physical therapy?
No. In Florida you do not need a referral to see a physical therapist.
How do I submit a claim to my insurance company?
Contact your insurance company to find out options for submitting a claim most importantly what paperwork is required for submission. After each physical therapy visit, you will be provided a Superbill that has all of the information required for your reimbursement. You can then submit the required documentation (Superbill, your payment receipt, insurance claim submission form, etc.) to your insurance company.
Who goes to Legacy?
The Legacy community is a unique group of people 55+ who want to exercise to live a stronger life and have fun doing it with others of similar age and season of life.
Some are retired and want to be strong enough to travel & enjoy all of life’s adventures.
Some are working part-time and now have more discretionary time to pay closer attention to their health and fitness needs .
Some have medical conditions and want to do all they can to maintain their independence.
Some train so they can keep up with their grandkids.
Legacy is for you because we know it can be very challenging to find a supportive fitness community specifically made for people 55+. So whether you’re 55 or 85 come check us out.
We know first hand how vital it is to be strong at any age.
What does Concierge PT mean?
Finish Strong Physical Therapy not only provides service in our own location, but we are mobile too! We bring PT to your home or office. By offering the convenient in home option and eliminating travel barriers, we are able to serve a population such as geriatric patients or those who simply prefer to be treated in the privacy of their own homes.
What are your prices and What forms of payment do you Accept?
Please click here for Services + Fees
Payment is due at time of service. You can pay in person with cash, check, credit card or through our secure patient portal using your credit card.
You may also use a health savings card/flex spending account card or submit invoice directly to them for reimbursement.
Some insurances offer yearly fitness benefits and you may be able to submit for reimbursement through this benefit as part of our wellness service or PT exercise/fitness programming. Check your plan specifics.
What should i wear?
Please wear athletic clothing or dancewear.
Loose fitting clothing that you can move around in is also fine.
Please wear or bring the fitness shoes and orthotics you use.
How long is the appointment?
The appointment is 60 minutes up to 75 min long and will include:
check-in if not previously done through portal link sent in your welcome email;
addressing paperwork and payment policy;
performance of a physical therapy evaluation;
discussion of findings;
prescription of phase 1 exercises;
practice of exercises;
discussion of plan of care; and
scheduling future visits.
What do i bring?
Signing registration and consent forms before your first appointment saves time. If you were not able to complete these online, please arrive 15 minutes early to complete.
If required by your insurance for reimbursement, please bring your referral for physical therapy.
Please bring your preferred form of payment: check, cash or health savings card and a photo ID.
